pers.to

Legal

Terms of Service

Effective date: April 1, 2026

PLEASE READ THESE TERMS CAREFULLY. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and pers.to and its affiliates, subsidiaries, successors, and assigns (collectively, "Company," "we," "us," or "our"). By accessing or using the pers.to website, applications, and AI-powered personal secretary service (collectively, the "Service"), you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not access or use the Service.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract in your jurisdiction to use the Service. By creating an account, you represent and warrant that you meet these requirements and that all information you provide is accurate and complete. If you are using the Service on behalf of an entity, you represent that you have authority to bind that entity to these Terms.

2. The Service

2.1 Description

pers.to is an AI-powered personal secretary that connects to your email, calendar, contacts, and other third-party services to help manage communications, scheduling, and related tasks. The Service may include features powered by artificial intelligence, machine learning, and large language models provided by third parties.

2.2 Early Access & Beta

Portions of the Service may be designated as "early access," "beta," or "preview." Such features are provided for evaluation purposes, may contain bugs or errors, are not guaranteed to become generally available, and may be modified or discontinued at any time without notice or liability.

2.3 Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service — including features, functionality, pricing, and availability — at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Your Account

You are solely responsible for maintaining the confidentiality of your account credentials, for all activities that occur under your account, and for any consequences of unauthorized access resulting from your failure to safeguard your credentials. You must notify us immediately at security@pers.to if you suspect any unauthorized use. We reserve the right to suspend or terminate any account at our sole discretion, for any reason or no reason, with or without notice.

4. Acceptable Use

You agree not to, and shall not permit any third party to, use the Service to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Send spam, unsolicited messages, or communications in violation of applicable anti-spam laws (including CAN-SPAM, CASL, and GDPR).
  • Infringe, misappropriate, or violate the intellectual property, privacy, publicity, or other rights of any third party.
  • Upload, transmit, or distribute any malicious code, viruses, worms, or harmful content.
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code or underlying algorithms of the Service.
  • Probe, scan, or test the vulnerability of the Service, or circumvent any security or authentication measures.
  • Use the Service to build a competing product or service, or copy any features, functions, or graphics of the Service.
  • Use automated means (bots, scrapers, crawlers) to access the Service except as expressly permitted.
  • Interfere with or disrupt the integrity, performance, or availability of the Service.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We may investigate and take any action we deem appropriate in response to violations, including suspension or termination of your account, removal of content, and cooperation with law enforcement.

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including all software, algorithms, models, designs, text, graphics, logos, trademarks, trade dress, and other content and materials (collectively, "Company IP"), is owned by or licensed to the Company and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Company IP except the limited license to use the Service as expressly provided herein.

5.2 Your Content

You retain ownership of the data you submit to the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to access, use, process, copy, modify, create derivative works from, and display Your Content as necessary to provide, maintain, improve, and develop the Service and our technology — including training and improving our AI models using de-identified or aggregated data. This license survives termination of your account with respect to aggregated and de-identified data.

5.3 Feedback

If you provide suggestions, ideas, or other feedback regarding the Service ("Feedback"), you hereby assign to us all right, title, and interest in and to such Feedback. We may use, incorporate, and commercialize Feedback without any obligation, compensation, or attribution to you.

6. AI-Generated Content & Disclaimers

The Service uses artificial intelligence and large language models to draft responses, summarize messages, suggest actions, and perform other tasks on your behalf ("AI Outputs").

YOU ACKNOWLEDGE AND AGREE THAT:

  • AI Outputs may be inaccurate, incomplete, misleading, offensive, or otherwise harmful. AI technology is inherently probabilistic and may produce errors.
  • You are solely responsible for reviewing, verifying, and approving any AI Outputs before they are sent, acted upon, or relied upon in any way.
  • AI Outputs do not constitute professional advice of any kind — including legal, financial, medical, or tax advice.
  • We make no representations or warranties regarding the accuracy, reliability, completeness, or suitability of any AI Outputs.
  • We are not liable for any damages, losses, or consequences arising from your use of or reliance on AI Outputs, including but not limited to emails sent on your behalf, meetings scheduled, or actions taken.
  • AI Outputs may be generated using third-party AI models. We do not control these models and disclaim all liability related to their outputs.

7. Third-Party Services & Integrations

The Service integrates with and relies on third-party providers for email, calendar, contacts, AI model inference, payment processing, identity verification, and other functionality. Your use of third-party services is governed by their respective terms and privacy policies.

We do not control, endorse, or assume any responsibility for third-party services and shall not be liable for any loss, damage, or harm arising from your use of or reliance on such services — including outages, data loss, unauthorized access, or changes to their terms or availability.

8. Fees & Payment

8.1 Pricing

Certain features of the Service may require payment. All fees are stated in U.S. dollars, are non-refundable except as expressly provided, and are exclusive of applicable taxes. We reserve the right to change pricing at any time upon thirty (30) days' notice. Continued use of paid features after a price change constitutes acceptance of the new pricing.

8.2 Billing

By providing a payment method, you authorize us to charge all fees incurred to that payment method. You are responsible for keeping your billing information current. Failure to pay may result in suspension or termination of your account.

8.3 Free Trials & Promotional Offers

Free trials or promotional offers are subject to additional terms and may convert to paid subscriptions automatically unless cancelled before the trial period ends. We reserve the right to modify or terminate free trials at any time.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "COMPANY PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS; COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; OR ANY OTHER LOSS — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE COMPANY PARTIES' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or related to:

  • Your use of or access to the Service.
  • Your Content or any data you submit to the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party right.
  • Any actions taken by the Service on your behalf, including emails sent, meetings scheduled, or other automated actions.
  • Any dispute between you and a third party arising from the Service.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Dispute Resolution & Arbitration

12.1 Informal Resolution

Before initiating any formal proceeding, you agree to first contact us at legal@pers.to and attempt to resolve any dispute informally for at least sixty (60) days.

12.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service — including the determination of the scope or applicability of this agreement to arbitrate — shall be resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware. The language of the arbitration shall be English. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

12.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights. Claims brought in small claims court within its jurisdictional limits are also exempt from this arbitration provision.

13. Termination

13.1 By You

You may close your account at any time through your account settings or by contacting us. Termination does not entitle you to a refund of any fees paid.

13.2 By Us

We may suspend or terminate your account and access to the Service at our sole discretion, for any reason or no reason, with or without notice, and without liability to you. Reasons for termination may include, but are not limited to, violation of these Terms, extended inactivity, or discontinuation of the Service.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account data in accordance with our Privacy Policy. The following sections survive termination: Intellectual Property (Section 5), AI-Generated Content (Section 6), Disclaimer of Warranties (Section 9), Limitation of Liability (Section 10), Indemnification (Section 11), Dispute Resolution (Section 12), and General Provisions (Section 17).

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, cyberattacks, or third-party service outages.

15. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by OFAC, and the International Traffic in Arms Regulations maintained by the U.S. Department of State. You shall not, directly or indirectly, export, re-export, or transfer the Service to any prohibited destination, entity, or individual.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. To the extent that any lawsuit or court proceeding is permitted hereunder, you and the Company agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Wilmington, Delaware, and waive any objection to venue or jurisdiction.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies expressly referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

17.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

17.3 No Waiver

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the Company to be effective.

17.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the Company's prior written consent. The Company may freely assign these Terms without restriction. These Terms shall be binding upon and inure to the benefit of each party's successors and permitted assigns.

17.5 Notices

We may provide notices to you via the email address associated with your account, in-app notifications, or by posting on our website. You are responsible for keeping your contact information current. Notices to us must be sent to legal@pers.to.

17.6 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

17.7 Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will revise the "Effective date" at the top of this page. For material changes, we will provide notice through the Service or by email at our discretion. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service.

18. Contact Us

If you have questions about these Terms, please contact us at:

pers.to

Email: legal@pers.to